Terms of Service

1. Agreement and operator

These Terms of Service (the “Terms”) are a binding agreement between you and Munk Studios, trading as Peer (“Peer”, “we”, “us”, or “our”). They govern your access to and use of Peer Network, Peer Accounts, Peer Store, Peer Client, Peer Community, Peer Cloud, connected games and websites, and related software, content, support, and online services (together, the “Services”).

By creating an account, downloading or launching Peer Client, buying or redeeming content, or otherwise using the Services, you accept these Terms. Our Privacy Policy explains how personal data is handled and forms part of the information provided with these Terms. Additional rules shown for a particular game, event, purchase, beta, or community area also apply to that feature.

Operator

Munk Studios (trading as Peer)

CVR

40786902

Registered address

Odinsgade 109, Denmark

Email

support@peerclient.com

Website

peerclient.com

2. First-party game catalog

3. Eligibility and accounts

You must be at least 13 years old to create a Peer account. If you are under the age at which you may enter into this agreement or make purchases by yourself where you live, a parent or legal guardian must review and agree to these Terms and supervise your use. Individual games, forums, or features may have a higher age requirement based on their content or applicable law.

You must provide accurate registration information, keep it current, use only accounts you are authorized to use, and protect your password, authentication tokens, and devices. You are responsible for activity conducted through your account unless caused by our failure to use reasonable security. Tell us promptly at support@peerclient.com if you suspect unauthorized access.

Accounts and entitlements are personal. You may not sell, rent, transfer, share, or commercially exploit an account, product key, entitlement, virtual item, or access credential except through a feature expressly provided by Peer. A username or display name does not grant ownership of a name or trademark, and we may require a change where reasonably necessary.

4. Service and game licenses

Subject to these Terms, Peer grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use Peer Client and the games and digital content associated with your account for their intended, non-commercial purpose. The Services, software, audiovisual works, characters, worlds, code, trademarks, and other content remain owned by Peer or its licensors. Purchases provide a license and account entitlement; they do not transfer intellectual-property ownership.

You may not copy, distribute, sell, sublicense, rent, reverse engineer, bypass technical protections, extract assets, create unauthorized derivative works from, or commercially exploit the Services except where applicable law expressly permits an activity that cannot lawfully be restricted. You may not use Peer software, APIs, or network access to operate an unauthorized server, service, bot, marketplace, or competing product.

Open-source components remain governed by their own licenses. Mods, workshop content, development tools, or SDK features may be subject to additional terms displayed with those features.

5. Purchases, digital content, and refunds

Prices, currencies, applicable taxes, product descriptions, age information, and any recurring or one-time nature of a purchase will be shown before you confirm payment. You must be authorized to use the selected payment method. Regional pricing may use the country or region associated with your account or payment.

Checkout and payment processing may be provided by Xsolla and its payment partners. Their terms and privacy information are presented at checkout and apply to their payment services. Peer does not receive or store your full card number; we receive the information needed to create and fulfil the order, such as your Peer account identifier, product, price, currency, region, payment status, provider transaction identifier, and refund or chargeback status.

Digital content is normally made available after successful payment confirmation. For EU/EEA consumers, a statutory 14-day withdrawal right may apply. Where the law permits the withdrawal right to end once digital supply begins, checkout will request any express prior consent and acknowledgement required by law. This does not remove mandatory rights relating to faulty, misdescribed, unavailable, or non-conforming digital content.

Refund requests are assessed under applicable law, the purchase information shown at checkout, and the payment provider’s refund process. A refund, chargeback, payment reversal, fraud determination, or revoked key may remove the associated entitlement. Contact support@peerclient.com if you need help locating the appropriate payment support route.

Virtual currency, items, progression, rewards, and similar digital benefits have no cash value, are not legal tender or personal property, and cannot be exchanged outside an expressly supported feature. We may rebalance or discontinue them where reasonably necessary, subject to mandatory consumer rights.

6. Community and gameplay conduct

You must use the Services lawfully and respectfully. You must not:

• harass, threaten, stalk, impersonate, defraud, or deliberately endanger another person;
• publish hate content, unlawful discrimination, sexual exploitation, content that sexualizes minors, credible threats, doxxing, or another person’s private information without permission;
• upload malware, illegal content, infringing material, spam, scams, or content intended to disrupt or overload the Services;
• cheat, automate gameplay without authorization, exploit bugs, tamper with the client or protocol, evade bans, interfere with anti-cheat or security systems, or obtain an unfair advantage;
• buy, sell, launder, or transfer accounts, keys, virtual items, or services through unauthorized channels;
• access data, accounts, systems, or communications without authorization, scrape the Services at abusive scale, or probe security without written permission; or
• encourage, assist, or attempt any prohibited conduct.

Roleplay and game fiction do not excuse real harassment, threats, fraud, discrimination, or unlawful conduct. Game-specific rules may distinguish intended competitive behavior from abuse.

7. Your content and communications

You retain the rights you hold in text, profile material, screenshots, files, voice notes, workshop items, messages, forum posts, and other content you submit (“User Content”). You grant Peer a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, adapt for technical formats, display, and moderate that content only as reasonably needed to operate, secure, promote within, and improve the Services. This license ends when the content is deleted from our active systems, except where continued retention is reasonably required for backups, legal obligations, safety, dispute resolution, or content shared with others who have not deleted it.

You promise that you have the rights and permissions needed to submit User Content and that it does not violate these Terms or applicable law. Do not submit confidential or highly sensitive personal information to public profiles, forums, chats, or voice features. Community posts and profile information marked as public may be seen and copied by others.

Feedback and suggestions may be used without payment or obligation, but you retain ownership of any underlying work you already owned.

8. Moderation, enforcement, and termination

We may investigate reports and take proportionate action, including warnings, content removal, feature restrictions, matchmaking or communication limits, entitlement holds, account suspension, or termination. We consider the nature, severity, frequency, context, and risk of conduct, as well as legal requirements and platform safety. Urgent action may be taken without advance notice where reasonably necessary to prevent harm, fraud, security compromise, or unlawful activity.

You may stop using the Services at any time and request account closure through support@peerclient.com. Closure does not automatically erase records we must retain for purchases, fraud prevention, legal compliance, disputes, or the rights and safety of others. If you believe moderation action was mistaken, contact support with your account identifier and the relevant decision or content.

Sections that by their nature should survive termination—including ownership, licenses already granted where necessary, payment records, disclaimers, liability, dispute terms, and enforcement rights—remain effective.

9. Updates, testing, and availability

Peer may update the Services, games, rules, security controls, compatibility requirements, and content. Updates may be required for continued online access. Features described as alpha, beta, early access, preview, test, or experimental may be incomplete, change substantially, lose data, or be discontinued.

We work to keep the Services available but do not promise uninterrupted or error-free operation. Maintenance, emergencies, attacks, internet failures, third-party services, hardware limits, and game changes can cause downtime. We may retire a feature or game where reasonably necessary and will provide notice where practicable and required by law.

10. Warranties, liability, and mandatory rights

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded, including mandatory consumer protections, liability for fraud or wilful misconduct, or liability for death or personal injury caused by negligence where applicable.

To the extent permitted by law, the Services are provided on an “as available” basis. Peer is not responsible for losses caused by events outside its reasonable control, user misconduct, unauthorized third-party services, or your failure to use supported security and software updates. Peer is not liable for indirect or consequential commercial loss that was not reasonably foreseeable when you accepted these Terms.

If you use the Services for business purposes despite the personal-use license, Peer’s aggregate liability arising from the Services is limited, to the extent permitted by law, to the amount you paid to Peer for the affected Service during the 12 months before the event giving rise to the claim. This business-use limitation does not reduce mandatory rights of consumers.

11. Governing law, changes, and contact

These Terms are governed by Danish law. If you are a consumer, you also retain any mandatory protection provided by the law of the country where you habitually reside. Courts in Denmark have jurisdiction, without preventing a consumer from bringing a claim in another court available under mandatory law. Before starting formal proceedings, please contact us so we can try to resolve the matter.

If you are a consumer and we cannot resolve a complaint directly, you may be eligible to submit it to Mæglingsteamet for Forbrugerklager and, where applicable, Forbrugerklagenævnet through Nævnenes Hus. Current eligibility rules and the complaint route are available from the official Danish consumer portal. The former EU Online Dispute Resolution platform was discontinued on 20 July 2025 and is therefore not listed as a complaint channel.

We may update these Terms to reflect changes in law, security, the Services, payment arrangements, or business operations. Material changes will be communicated through the site, client, account email, or another reasonable channel before they take effect where required. The effective date at the top identifies the current version. Continued use after the effective date constitutes acceptance only where permitted by law; when fresh consent is required, we will ask for it.

Questions, legal notices, and support requests may be sent to support@peerclient.com or by post to Munk Studios, Odinsgade 109, Denmark.